CPU/Memory Usage Reports Explained

Shared and Business hosting accounts have unlimited disc space and unmetered bandwidth. There are, however, limitations in place for CPU usage and Memory consumption, and it is suggested to check your CPU/Memory Usage Reports to confirm what resources you have available. 

The table below should help explain the CPU and PHP memory limits that are in effect for our Business and Shared hosting packages.

After 5 Excessive Resource Usage warnings on a basic shared hosting plan, you’d be required to upgrade to a Cloud Server. Typically you’d need to upgrade to no less than a tier 5 server to see an increase in performance.

Hosting Package CPU Speed PHP Memory Limit Excessive Resource Suspension
Shared 100% 256MB Yes (after 5 warnings)
Business 100% 512MB None

If Soft Limits are exceeded, it will result in an Excessive Resource Warning

  • We do monitor the resource usage for Business Plans at Ch-center, but unlike the Shared Plans, they won’t be suspended automatically
  • Shared Plans are restricted to 100% CPU usage of a single core – If more than 100% is used 5 times within a one-month time frame, the account is suspended automatically (This helps ensure fair usage, as going over the limit can have an affect on users who are on the same shared server)

If you know you’ll need SSH access or a hosting environment with more resources and not affected by others, we suggest considering a Cloud Server instance with at least 6 GB of Ram with Cloud Backups and a cPanel license as the next natural upgrade.

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