Cloud Control Overview

How To Access Your Cloud Control Portal

Your Cloud Control can be found by first logging into your Ch-center account.  Next, you will want to select the Cloud Control drop-down and select Cloud Portal.  

Cloud Control Cloud Portal Location Image


Now your Cloud Control home-page will pop-up a new browser window, and by default, will display any and all Cloud Servers (VPS’s) you own.

Server IP Addresses

Now that you are familiar with how to navigate to your Cloud Control portal, we will go over further details about the page.

Cloud Control Overview

The following will go over the home-page within a Ch-center Cloud Control portal, starting from the top of the web page and working down by category.

Cloud Control Header Information

The top of the Cloud Control portal displays the following options

Cloud Control Header Options Image


The Cloud Control Logo can be clicked on at anytime while navigating within your Cloud Control portal and remains static at the top of the page.  When clicked, it will navigate your browser back to your Cloud Control home-screen.

Cloud Control Icon Image


The Client Area icon and text will navigate your current Cloud Control browser back to your Ch-center home-page.

Cloud Control Client Area Icon Image


Live Chat will prompt the chat box in the bottom-right-hand-side of the screen.  This is a feature available at any time while browsing, providing immediate communication with one of our professional Front-line support agents.

Cloud Control Live Chat Icon Image


888-404-1279 highlights Ch-center phone number to communicate with our Front-line support agents.

Cloud Control Phone Number Image


Cloud Control Navigational Bar

Cloud Controls navigational bar has many available selections to choose from.  Here we will discuss each one and provide related articles to provide further information into each individual option.

Cloud Control Navigational Options Image


Servers Drop-down

The Servers drop-down provides two options, My Servers and SSH Keys

Servers Drop-down
– My Servers 

Takes you back to the Cloud Control home-page, which shows you a list of any and all purchased Cloud VPS products.  For more information about individual servers, when selected within the Cloud Control portal, please review:  Server Management Panel Overview

– SSH Keys 

Will display a list of any SSH Keys you creating regarding any Cloud Linux VPS you own.  Furthermore, provides the ability to create SSH keys.  For further information about SSH Keys, please review:  SSH Key Management

Network Drop-down

The Network drop-down offers network related management options concerning your VPS products

Cloud Control Network Drop Down Image


– Load Balancers

Load balancers are devices that distributes network or application traffic across a cluster of servers.  This option will take you to a screen to purchase or manage Load Balancers for your VPS or dedicated products.  For more information about creating a Load Balancer, please review:  Creating A Load Balancer

– Domains

The Domains option provides Ch-center clients the ability to manage their DNS for domains registered with us, if they wish to not manage on a hosted server.  For more information, please review:  Cloud DNS Manager

– Firewalls

Create and manage external firewalls for your VPS’s with this tool.  For further information, please review: Firewalls Management

– DDOS Protection

Manage any DDOS Protection purchased from this location.  Note, it will require the purchasing of an additional DDOS IP’s for use.  For more information, please review: DDoS Protection Overview

– Manage IP’s

Review and manage current IP’s across your Servers from this location.  You can also set-up rDNS here too.

– SSL Certificates

Displays information for any SSL’s you may own, installed or not.

Storage Drop-down

Cloud Controls Storage drop-down is designed to help manage anything storage related concerning your Ch-center services.

Cloud Control Storage Drop-down Image


– Volumes

Volumes are a unique feature offered to our Cloud Servers.  Navigate here to create/purchase additional volumes and manage volumes.  For additional information, please review:  Volume Management

– ISO’s

ISO’s can be thought about as an up-loadable CD/DVD install of an OS.  Manage or upload ISO’s to your Cloud Servers from here.  For further information about ISO’s, please review:  ISO Control Overview

– Snapshots

Snapshots are stored here and also taken or managed from this location for any of your active Cloud Servers.  More information about Snapshots can be reviewed at:  Snapshot Management

– Object Storage

Object Storage stores any back-ups created and taken for your hosting products.  You can always go to this location to manage and review any back-ups you may have.  More information about Cloud Backups can be reviewed at:  Object Storage Management

Account Drop-down

The Account section is useful to use for any account related information related to your any of your Cloud Server products.

Cloud Control Account Drop Down Image


– Billing

The Billing tab displays all current storage related products and their associated charges.  For more information about Billing, please review:  Billing Overview (Cloud Portal)

– Request Log

Request Log, when selected, will display all RESTful methods your server has taken (GET, DELETE, POST), along with TimeStamps and status information. How To View The Request Log For Your Cloud Servers

– API Keys

Create and control API Keys from this area, which can provide extra security or development needs.  For more information, please review:  Ch-center Cloud API Overview

– Maintenance Events

As Ch-center grows, maintenance is involved to ensure services are working at optimal levels.  As such, this area will archive times these events happened.

Create Button

You can purchase Ch-center Cloud products from the Cloud Control area.  To get started, choose the green Create button.

Cloud Control Green Create Button Image


This will take you to a page where you can choose among available tiers to purchase, or create a customizable VPS.  For more information on how to create a server from this area, please review:  Create Server From Ch-center Cloud Portal

Search Bar

Those who may have multiple Cloud Servers, or have a difficult time finding one to manage, can use the search bar in an attempt to quickly locate

Cloud Control Search Field Image


As an example, searching for “Cent” displays a named server with “Cent” in it, eliminating any other servers that do not meet the specifications.

CentOS 7 Hourly Server

Cloud Control Server Section

By default, Ch-center Cloud Control page shows any available Cloud Servers as the home-page.  The following will go over the Servers section and available features.

CentOS 7 Hourly Server

Name Column

Server names are reviewed under the Name column.  They can individually be clicked on to review and manage the individual server.  For more information about how to manage individual servers, please review:  Server Management Panel Overview

Server Names
Pencil Icon Image

By default, newly purchased servers will display the provided host-name given.  However, you can edit the name of a server at any time by hovering your mouse over the server name and selecting the  icon that appears.

Edit Servers

A text box will appear, allowing you to name your server.  When done, simply click outside of your server name and the new name will stick.

IP Addresses Column

The IP Addresses column will highlight your server(s) current IPv4 and IPv6 addresses

Server IP Addresses

Created Column

Created column displays the last time your server was created, along with the time it was done (Pacific Standard Time).

Server Creation Date

Status Column

Status will show what current state your server is in.  Typical statues are either RUNNING (active) or SHUTDOWN (inactive).  However, other statuses can be displayed depended on what your server might be doing.  For example, it could say “Pending Image Upload” during a snapshot.

Server Status

Actions Drop-down

Each individual server has an Actions drop-down for quick available features providing easier and quicker control.

Server Actions
– Advanced

Advanced will take you into the individual server for further management and review of a specific Cloud Control  Server.  For further review, please see:  Server Management Panel Overview.

– Reinstall

Choose to reinstall your server with a new operating system.  For more information on operating options, please review:  What are My Operating System Options?

Important Note:  A Reinstall will erase any and all data currently associated with the server.  It is NOT advised to perform this action unless a snapshot or back-up is taken, or if data loss is intended.

– Reboot

Reboot your server.  This action is useful for troubleshooting or applying any updates that requires the action.

– Rescue Mode

This will launch your server into Rescue Mode.  Performing this action will separate your current OS system onto a secondary drive and will be require mounting to restore back to regular operation.  Prior to confirming this action, a pop-window will prompt explaining and requesting confirmation.

– Regenerate Networking

The network to a server, on occasion, can present connection issues dependent on application that may of been installed.  In the event the server loses connection, Regenerate Network can be used to restore the server connection.

– Get VNC

VNC is another available portal option into your server.  This is a great tool for troubleshooting, and will display your server either through SSH (Linux) or RDP (Windows).  If you ever lose connection your server, this is a great place to start for verifying connectivity.

– Get Serial Console

If you have a connection that requires a serial connection, you can use this feature to get a serial command in order to set-up your token.  After selecting, a pop-up window will display providing an explanation and resource needed for the service.

Serial Console Created
– Snapshot Server

Quickly take a snapshot of this server which will be stored in your Storage >> Snapshots location within Cloud Control.  For more information about snapshots, please review: Snapshot Management

– Destroy

This is only available for a server that is created hourly and will NOT appear for subscription based server.  Selecting Destroy will terminate the hourly server and all data will be lost.  After choosing destroy, a verification screen will prompt requiring a typed out confirmation of the action.  Click on Confirm when done and ready.

Destory Hourly Instance Prompt Image


Bulk Actions

With the list of servers for each location, you’re able to select the checkbox to the left of the server description to perform bulk actions on one or more servers at a time.

Bulk Actions
– Boot

Brings the server(s) back online from a shutdown state.

– Reboot

A soft reboot will perform a graceful shutdown of the server and is generally the preferred method to avoid data corruption.

– Shutdown

A shutdown will perform a graceful shutdown of the server. The server will not come back online automatically until it is powered on/booted back up.

– Firewall Profile

Mass applies a firewall profile created by the client on the selected servers.

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